AdvantageWest-North Carolina

The AdvantageWest Workforce Development Plan (2001)


AdvantageWest-North Carolina, the Western North Carolina Regional Economic Development Agency, administers a region encompassing a large area of 23 mountainous western counties. Realizing the importance of creating and sustaining a quality workforce, AdvantageWest initiated a project that would help the region retool its labor force to prepare for jobs in the New Economy. The agency commissioned Market Street to facilitate and develop a Workforce Development Plan for the central 10-county AdvantageWest region centered around Asheville.

In the planning process, a detailed assessment of the core area's labor market was supplemented by an inventory of the most significant workforce training providers in the entire 23-county region. The labor market assessment component profiled the economic and demographic trends of the region's workforce and clarified the area's current situation and economic prospects. Extensive community input, including a telephone survey of employers and stakeholders, focus groups, and interviews, provided qualitative information to complement the assessment's quantitative data.

Key issues that were identified in these analyses included: the lack of basic worker skills and work ethic across all levels and sectors; the need for a workforce development system that anticipates current and future employment needs; a more coordinated and integrated system of workforce development; the need for a serious and comprehensive strategy to address issues that affect workforce quality but are not directly related to training and education; and maximization of the existing workforce, retention of younger residents, and recruitment of a skilled, diverse labor force to complement current residents.

In order to effectively address these key issues and develop a competitive workforce in the central region, Market Street recommended that AdvantageWest implement a Workforce Development Plan oriented around five strategic goal areas:

  1. Enhanced Employability/Work Readiness Skills
  2. A Proactive Capacity/System to Train Workers directed at augmenting community college workforce development systems
  3. A Coordinated/Collaborative Approach for regional workforce programs
  4. A Human and Supportive Services component focused on development of child care, transportation, post-employment services and affordable housing solutions
  5. An Expanded Workforce aimed at broadening the size and scope of the local labor pool

At the end of the eight-month process, benchmarks and measures to assess implementation progress complemented these strategic goals and action steps.